Photo Cluster

Lozenge
Client Support


iAssess supports bulk candidate/interviewer upload for smartmeet/codemeet interviews.

  • Go toConfigure and Schedule.
  • Configure the interview name, job role and evaluation parameters then press the Schedule Now button.
  • When you enter the Scheduling page, you will find the Bulk upload data button in the top right corner.
  • To use this function you will need to download a template from the instructions in a pop up window.
  • Refer to the example in the template and fill in the contents of each field, such as date, time, duration, interviewer email etc.
  • After editing the contents of the template, return to the iAssess platform and select upload file.


Through bulk uploading, you can effectively complete the synchronization of candidates and questions for tests or interviews.


Was this article helpful?


In the initial stage of cooperation, our customer experience manager will take the initiative to organize and invite you to participate in relevant product training. For subsequent training requirements, you can contact your CEM to confirm the time and delivery method.


Was this article helpful?


To create and schedule an interview, please follow the below steps :

  • Click on Configure and Schedule under Codemeet/Smartmeet
  • Click on Smartmeet
  • Enter the Configuration Name as required
  • Enter the Job Role. If the role is not listed, select Others and enter your job role name in the text box.
  • You can also enable question delivery if you want to deliver questions to the candidate during interview that may require whiteboard or compiler.
  • Under evaluation parameters, enter your parameters on which you want your recruiter/interviewers to rate the candidate in the final evaluation.
  • Click on Save & Exit or Schedule Now to send the invite to participants.


Was this article helpful?


The number of tests that can be scheduled is determined by two types of parameters: the credit balance and credit quota of each test paper.
After logging in to the account, you can view the credit balance of the current account in the account summary in the top right corner. You can also check historical consumption details and credit points quotas for each test paper here.


Was this article helpful?


iAssess supports bulk question upload.
If you want to deliver your own questions to candidates, the authoring tool can help you to complete the synchronization work.

  • Go to Question Bank and then enter the Bulk Upload page.
  • Download the upload template from the first step of the instructions.
  • Following the example in the template, fill in the contents of each field, such as the question statement, category, score, language, etc.
  • Go back to the iAssess platform and press Upload.
  • Select the target template file and confirm, then press the Save and Next button.
  • On the landing page, the system will display all the question details you just entered/modified, and here you can choose to edit/delete or directly release target questions.
  • There are two options located at the bottom right.
    • Save as draft means the questions are saved and you can edit them whenever you want, but the draft questions can not be added into any modules, nor be delivered to candidates.
    • Save and Release means questions can be used for the next stage to assemble modules and assessments. However, you will no longer be able to modify them.


NOTE: The system features an alternative solution allowing you to change the content/settings of released questions. Using this feature you can copy questions, change the target contents, then release this duplication as a new question.


Was this article helpful?


  • Go to User Management in the Navigation column.
  • Select Add User
  • A short form will appear. All mandatory fields need to be completed.
  • The system only supports unique usernames. If the username you enter is already in use, the system will add a suffix.
  • The next step is to provide permission/assign role to a particular user. It may vary depending upon the designation of the user.
  • Head HR is the highest role [all access] that can be given to the user.
  • Customized role/permission can also be created as per the requirements.
 


Was this article helpful?


  • Go to My Assessments
  • Search for the desired Assessment
  • Click on Schedule Assessment .
  • Set the country, time zone and the open/close date and time values for the login window.
  • There are 3 ways to add candidates' information: Bulk data upload, Add individually and Common Link.
    • For the Bulk data upload method, you need to download a sample template from the system. The sample template is available in CSV and XLSX format. Username is the only mandatory field but if you need to send Email and SMS invitations to candidates, you also need to provide Email and Mobile Number values.
    • For the Add individually method, you need to add candidates' profile information such as First/Last Name, Username one by one.
    • For the Common Link method, the username and password remains the same for all the candidates, but the number of attempts per user can be restricted. For example, if the count is 10, a user can take 10 attempts using the same test login details. The system will activate security questions to distinguish the candidate's identity in this scenario.
  • Assessment completion alert: This is an optional feature. If this feature is switched on, the system will send a notification email to the assigned email address once the test has been completed.
  • In the Candidate Notifications column, the system provides two delivery options: Email and SMS. Click on the pencil icon to select target templates. The template listed here is from the Scheduling category. Users can be added in cc and bcc of the email.
  • When the assessment contains special modules/questions that need to be evaluated or rated manually, a special column, Assign Invigilators (evaluators) will appear on the scheduling page.
  • In the invigilators list, all users who have Evaluate Candidates permissions can be selected as the evaluator responsible for the target candidate(s). Multiple evaluators can be selected.
  • Invigilators Notifications is also a special column that appears, accompanied by manual evaluation work. There are two kinds of notifications. One is assignment alert, which will be triggered when the test is scheduled. The other notification is completion alert, which will be triggered when the test is submitted by candidates and scores are generated. The recipient of these two alerts is the responsible invigilator (evaluator).
  • When you are happy with everything, press the Schedule button at the bottom right and then Proceed in the pop up window.
  • The test scheduling work is now complete.
  • When you choose the bulk data upload method to synchronize candidates' information, the system will download a credential list containing the username and password of each candidate in your upload list. This happens automatically when tests are scheduled.


Was this article helpful?


With just a few clicks you can reschedule an expired or pending interview and the system will automatically send an updated invite through email and SMS to both participants (Interviewers and Candidates). Steps to follow:
  • Click on Smartmeet.
  • Go to My interviews page.
  • Go to the interview that you want to reschedule. You can either go to the interview by clicking on View all Candidates and searching for a candidate by email ID or you can go directly to that particular configuration, click on Candidate list (small paper shaped icon on the far right of the screen).
  • Click on the reschedule icon under the Action column (circular arrow icon).
  • Select the updated date and time. The system also allows you to update interviewer or candidate details if required.
  • Click on Schedule.
 


Was this article helpful?


  • Click on Username in the top right corner.
  • Select Custom template.
  • There are two tabs displayed on the landing page, one is Email, the other one is SMS. Candidates can be notified by Email, SMS or both.
  • Go to Template Type, there are several options available in the dropdown list. You may select the relevant Type as per the requirement.
  • You can either select an existing template or create a customized template by clicking on Create New.
  • Input the Email/SMS body in the content area. The body layout and format can be customized.
  • To include dynamic fields such as username, password, name and date range please use %username%, %password%, %name%, %startDateTime%, %endDateTime%.
  • Please not that the content length for the SMS template is restricted to 160 characters.
  • Once the template has been created [Email or SMS], it can be made active as a User default template or a Company default template.
 


Was this article helpful?


  • Go to “Create Assessment”.
  • Select a combination of modules from the proposed list. You may select the target or a random module combination (if no proposal plan meets your requirement) to start the configuration work.
  • On the next page, you need to provide a name for the Assessment.
  • Select the target modules in the delivery list.
  • Adjust the module delivery sequence by dragging it to the upper/lower position.
  • The system also allows you to add other valid modules to the selection list. You can do this by clicking on the + button in the bottom right corner.
  • Click on Save and then click on Next
  • In the next step, you need to configure proctoring features, Assessment delivery mode and registration form. These features can be switched off if not required.
  • The penultimate step is to set cut offs for the assessment. The system will generate a recommendation status value based on the cut off which is set by the user. The cut off feature can be switched off if not required.
  • The final step is to schedule the test for the candidates.
 


Was this article helpful?


We do have the functionality to create a customized registration form, which can be given a suitable name.
You can create this while creating an assessment as described under How can I create new Assessments? and on the Environment page, you can create a new form. You can add custom fields with different entry types such as radio buttons, drop-downs, text boxes, calendars, etc., or you can simply check the pre-defined fields and set them as mandatory or non-mandatory.


Was this article helpful?


Accessing candidate results on the iAssess platform is quick and easy.
  • Go to Assessments and click on My Assessments
  • Find the desired assessment by searching with its name or keywords
  • Click on theCompleted button (deep blue color) or candidate details (paper shaped icon on far right)
  • A new page will open and scores will be visible under the Test Scores column on the interface. If this column is not visible then you can add it by clicking on the gray settings button.
  • The Candidate PDF report and results in excel format can be downloaded from the Reports and Excel Tabs.
 
 


Was this article helpful?


The iAssess platform's user manual is attached to this article.


Was this article helpful?


  • Go to My Assessments.
  • Find the target test and click on the Candidate Details icon, which resembles a piece of paper.
  • Input the target username/email (you can search multiple candidates' record by separating each email with a comma) in the search bar and run.
  • Select the Send Email button on the right in the Actions area.
  • Be aware that the system will send candidates invalid password values (displaying Same as previous one) in this notification. Even if you set password parameter coding in the template, the correct password still can not be synchronized.
  • If you have to resend the invitation with a valid password value, then please click on the reschedule icon and then select generate new password. This will create a new password which will be assigned to the candidate's email id.
  • You can also choose to resend SMS notifications or reschedule another test for the same candidate.
  • The system also allows you to change the password for any pending test (active but not running). This feature is located on the right end of each candidate's line.
  • Pending tests can also be disabled from here.
 


Was this article helpful?