Photo Cluster

Candidate Support

My test logged me out stating ‘Illegal window switch detected’. What does it mean?

At the start of your test, if you tried switching browser tabs, you may have been presented with the following message:

You are not allowed to perform any of the following actions while taking the test:
  • Open any other browser
  • Switch between the test screen and other widows
  • Minimize the test window
  • Take screenshots of the test
When you attempt to take a screenshot, you may be presented with the following message:

The test will lock you out / log you off permanently if you continue switching through windows or take multiple print screens while taking the test. Should this happen, please reach out to your recruiter to get your test re-scheduled.

If you have any further questions, please get in touch with your local Technical Support team by using the Contact Form widget on the right side of this page.

Was this article helpful?