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Candidate Support

How can I resolve problems with audio or sound in my Video Interview assessment?

You may find you are able to hear sound on other websites but cannot hear sound during the assessment.

We suggest downloading and using the Google Chrome browser to take your assessment, or the latest version of Mozilla Firefox.

To download Google Chrome:

Please visit and click Download. Once downloaded, go to Start, All Programs and open Google Chrome from the Google Chrome folder and log in to your assessment using the test link you have received.

If you have any questions, please get in touch with your local Technical Support team by using the Contact Form widget on the right side of this page

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