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Candidate Support

I’m unable to see the questions/my screen turns blank. What can I do?

As a first step, please close the test window and clear the cache of the browser you are using to access the test. After a few minutes, please try and access the test again.

If the problem persists, please try another browser to access your assessment.

If you are unable to access the test in any of the available browsers, please get in touch with your local Technical Support team by using the Contact Form widget on the right side of this page.

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