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Lozenge
Candidate Support

Attempting Video Assessment

1. What is the test all about?
This is an AI driven Online Interview platform where your responses will be recorded via headphone and webcam and you will be scored based on the respones recorded.
2. What is the test duration?
 20-25 mins
3) What are the technical requirements to take the test?
Answer: The test has 4 basic requirements:
  • A Personal Computer / Laptop
  • A Webcam connected to the System (Not required in case of Laptop with functional in-built Webcam)
  • Headphones with microphone
  • Smooth and uninterrupted Internet connectivity; Download and Upload Speed of minimum 1 Mbps (throughout the testing session, which will last for approximately 20 minutes)
4) Candidate unable to hear on testing page
Answer: Please check whether access to microphone is provided while at video testing page; if you were not prompted for the same, please go to your browser settings à site setting àallow microphone.
Please prefer using Mozilla Firefox for the assessment, you will be prompted to provide access to both the webcam and microphone that you will have to ‘allow’.
5) Candidate is unable to see himself/herself on video testing page
Answer: Please see if you have provided access to your webcam while at video testing page, if you were not prompted for the same, please go to your browser settings and allow webcam.
Please prefer using Mozilla Firefox for the assessment you will be prompted to provide access to both webcam and microphone that you will have to approve.
6) Not able to hear properly in video testing page/there is some noise
Answer: Please close the test window and login again using Mozilla Firefox preferably and when prompted for allowing access to your Microphone please select Microphone tagged with ‘High-Definition Audio’. Do not use the Default Microphone in the dropdown.
7) Test got logged out stating ‘Microphone was unplugged’
Answer: Please close the test window and login again, the test will not allow you to move ahead without the Microphone. Please check if the microphones are plugged in properly and start test again.
8) Test logged out stating ‘Illegal window switch detected
Answer: You are not allowed to open any other Browser / Switch between the Test Screen and other widows/ Minimize the Test Window. The Test will get locked permanently if a candidate is found switching through windows while taking the Test. Please connect with the HR/Recruiter that brought you this opportunity for further steps.


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