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Candidate Support

Can I take assessments on my mobile phone?

A number of SHL assessments have now been made available to take on mobile devices, like the device optimised OPQ and MQ assessments. Please keep in mind that some assessments may only be available on tablets due to screen size requirements.

You can check if the assessments you are asked to take are mobile-enabled by registering and going to your assessment home page. Here you will see whether the assessments are mobile-enabled.

If the assessments are mobile-enabled, please make certain that the browser and OS on your phone are up to date. Please see a list of recommended system settings below for mobile devices:

Mobile Device OS:
Android 4.1 and higher
iOS 8.0 and higher
Windows phone 8.1 and higher

Supported Browsers:

- Chrome version 50 and higher
- Mozilla Firefox version 50 and higher
- Safari version 11 and higher
- Microsoft Edge version 18 and higher

- Safari version 11 and higher
- Chrome version 50 and higher

Please be aware that if your device screen doesn’t have the required size, you may not be able to take the assessments on your mobile. If that is the case, you will see the following error message:

You will not be able to proceed with the assessment past this point. Please log off and locate a compatible device, where you will be able to log into your assessment again.

If you have any questions, please get in touch with your local Technical Support team by using the Contact Us widget on the right side of this page.

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