Photo Cluster

Candidate Support

What are the system requirements for a Video Interview assessment?

You will need to use a computer that meets the following recommended system requirements:

Connection speed
You should use a 256Kb, or faster, Internet connection to get the best experience.
This is the minimum speed required for smooth execution of the assessment.

Pop-up windows
Please disable any pop-up blocking software, that may prevent the test from downloading, before attempting the tests. University or company networks may have restrictions in place so please check with your local systems administrator first.

Supported components are ones that we have thoroughly tested and certified for use with the assessment system. We strongly recommend you use one of the following:

Supported Internet browsers
- Firefox Version 50 and higher
- Google Chrome Version 50 and higher
- Microsoft Edge Version 79 and higher
- Safari Version 11 and higher

Supported operating systems
- Microsoft Windows 7 and higher

Please note, most browsers, and their components, can be downloaded from the supplier's website for free. Click here to check your settings now. 

Additionally, the usage of Apple AirPods is not recommended.

If you have any questions, please get in touch with your local Technical Support team by using the Contact Form widget on the right side of this page.

Was this article helpful?