Instructions on how to delete your browsing history, cache and cookies in browsers supported by SHL can be found below.

 

Google Chrome
(older versions of Google Chrome)
1) Go to the Settings icon (3 horizontal lines)
2) Select History
3) Click on Clear browsing data...
4) Choose the beginning of time from the drop-down and make sure Browsing history, Download history, Cookies and other site and plug-in data and Cached images and files are ticked
5) Click on Clear browsing data

 

(Google Chrome version 63 onwards)
1) Go to the Settings icon (3 dots)
2) Select History
3) Click on Clear browsing data...
4) Choose All time from the drop-down and make sure Browsing history, Download history, Cookies and other site and plug-in data and Cached images and files are ticked
5) Click on Clear data

 

You will need to close the window and open a new one for the changes to take effect.

 

Mozilla Firefox
1) On your menu bar, click on History
2) Choose the option Clear Recent History...
3) Select Everything from the drop-down and make sure that Browsing & Download History, Form & Search History, Cookies, Cache and Active Logins are ticked
4) Click on Clear Now

You will need to close the window and open a new one for the changes to take effect.

Safari for Mac

1) Click on the Safari menu then Clear History…
2) In the Clear field choose All History
3) Click on Clear History

Safari for PC

1) Click on the Gear icon in the top right corner of the browser then Reset Safari
2) Select all the items you want to clear
3) Click on Reset

Microsoft Edge

1) Click the three dots in the top right corner of the browser and click on Settings
2) Under Clear Browsing Data click on Choose What To Clear
3) Select all the items you want to clear
4) Click on Clear

If you have any questions, please get in touch with your local Technical Support team by using the Contact Form widget on the right side of this page.