Photo Cluster

Lozenge
Client Support

How do I stop a candidate from using a TalentCentral+™ assessment link I have already sent?

Please note, this article may mention sections of the system that you do not have enabled, or that you do not have permission to view. If you would like to access these sections of your system, you will need to contact your Account Manager who can discuss your options with you. Alternatively, please skip any irrelevant sections of the article and move on to the next step.
 
Please note, for the purpose of this article, candidates will be referred to as 'participants'.
 
Locating your project
  • Log in to TalentCentral+™
  • In the top left menu, under Projects, click on View all projects
  • On the Projects page, you can customise your view of the page by clicking on Manage columns on the right and choosing whether you want to Save configuration for all users
  • Check that the drop-down at the top is set to Project then use the Filter and/or the search bar at the top of the page to narrow your search
  • If you only have participant-specific information to search with, you can change the drop-down to Participant emailParticipant Id or SVAR ID, as applicable, then type your information into the search bar, which will bring up any projects that participant is in - Participant Id and SVAR IDs are 14 or 15-digit IDs allocated to a participant once they log in to take an assessment
  • Under Actions, click on Participant details next to the right project
Recalling an invitation
  • The actions that are available to you on the Participants page will depend on your user role and the status of the participant
  • On this page, you can scroll down the list to find your participant(s), or you can use the Filter and/or the search bar at the top of the page to narrow your search
  • Clicking on the three vertical dots under Actions will allow you to perform different actions depending on what stage of the assessment process the participant is in
  • For participants who have not started their assessment(s), or who are partway through, you will have the option to Recall invitation, which will display a This link is not currently valid message to participants when they click on the Start now button in their invitation e-mail or try and proceed through their assessment
If you have any questions, please get in touch with your local Technical Support team by clicking on the Contact Form widget on the right side of this page.   


Was this article helpful?