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How do I score a candidate’s response?

To score a candidate's response, use the Questions panel to rate responses and the Scorecard panel to provide overall feedback and a recommendation.
During the interview, the interviewer would be asking the questions from the ones present under the Questions section.
Every question is comprised of a Question statement, Question Ratings, Scoring Guide and Question Notes.
 
  • Question statements are questions or prompts that are used by interviewers to score candidates based on desired topics and behaviors. The questions are configured by recruiters and hiring managers in TalentCentral+™ Interview Guide Builder tool
    • Note that sometimes the question statement may not be intended to be read out-loud to candidates. Because of this, we advise all interviewers to familiarise themselves with interview questions by viewing the interview guide before the interview.
  • Question ratings Interviewers may rate responses to the question statement using the provided rating scale or free-response text field. Question ratings will save automatically but can be modified until the interview concludes and the interviewer submits their recommendation. Data from question ratings will be compiled to be visible on the scorecard panel in real-time.
Free response ratings will be saved automatically but may be modified until the recommendation is submitted.

Note: The free response section is a separate field from question notes. Question notes are not visible in the scorecard.
Completing question notes will not mark a free response question complete.
  • Questions may be marked as “Not Applicable” if ratings are not required
    • Rated questions will appear with a check mark in the question navigation bar
  • Show Scoring guide will open a sub-menu showing the defined rubrics for the question rating. Interviewers can refer to the scoring guide to rate candidate responses effectively.
  • Question Notes is a free-form text area where interviewers can add notes on the candidate or candidate’s response to each question. Notes are automatically saved. Notes on the question level will not be visible in the scorecard but may be accessed in the video playback on TalentCentral+ if applicable. Attachments can be added to notes.
Scored questions will be marked with a green checkmark on the question navigation.
 
If you have any questions, please get in touch with your local Technical Support team by clicking on the Contact Form widget on the right side of this page. 

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