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Lozenge
Client Support

How quickly will the Managed Services team process my request?

Standard Service
The standard turnaround time for the Managed Services team is up to 2 working days. Please contact the Managed Services team to discuss your project timeline, scope and expectations. A dedicated Project Representative will help you through the process ensuring timelines are confirmed and committed to.

SHL Online Self-Service
You can register for self-service using your SHL account number at https://online.shl.com/. If you do not have an account, please contact your local Customer Experience team by using the Contact Form widget on the right side of this page. With the self-service option you will experience the speed and simplicity of immediate and secure access to world class assessment products, your projects, candidate details and results.


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