Photo Cluster

Client Support

How quickly will the Managed Services team process my request?

Standard Service
The standard turnaround time for the Managed Services team is up to 2 working days. Please contact the Managed Services team to discuss your project timeline, scope and expectations. A dedicated Project Representative will help you through the process ensuring timelines are confirmed and committed to.

SHL Online Self-Service
You can register for self-service using your SHL account number at If you do not have an account, please contact your local Customer Experience team by using the Contact Form widget on the right side of this page. With the self-service option you will experience the speed and simplicity of immediate and secure access to world class assessment products, your projects, candidate details and results.

Was this article helpful?