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Client Support

What do Managed Services offer?

Let Managed Services take care of the administration and management of your online systems. Whether you are a small business with infrequent or intermittent requirements or a large business dealing with high volume assignments, managing candidate and employee assessment can be onerous.

Managed Services is a flexible and cost effective way to outsource the administration and project management of online assessment across both your recruitment and development activities.

Project Management and support
- ​Dedicated project administrator
- Set up, administration and management of assessments
- Multi-lingual support
- Daily or weekly project updates and progress reports
- Available 24 hours a day, 5 days a week
- Final project summary report

Candidate management and support
- 24 hour candidate response time
- Multi-lingual, global support 24 hours a day, 5 days a week

Email services
- Client branded emails to enhance your reputation
- Download and delivery of reports

Report services
- Download and delivery of additional reports
- Printing and posting of reports

Why use Managed Services?
- Better results: Improved candidate experience and completion rates
- Expert support: Available if required 24 hours a day, 5 days a week from our experienced teams
- Flexible service: Services tailored to your needs
- Cost effective and fast: No system knowledge required – we handle everything
- Clients who use Managed Services typically see a 30% uplift in candidate assessment completion rates

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