If you're receiving an error message when trying to access your assessment, please clear your browser's cache and history data, and load the assessment again. Should the error persist, please check the following solutions:
Error 404
Error 403
Error 502 (Bad gateway)
Error: This site is currently unavailable while we perform scheduled release activities.
Error: This assessment was previously closed before completion and needs to be reset.
Error: Oops, there's an error.
Error: There has been an error processing your request.
If you have any questions, please get in touch with your local Technical Support team by using the Contact Form widget on the right side of this page.
Error 404
Error 403
Error 502 (Bad gateway)
Error: This site is currently unavailable while we perform scheduled release activities.
Error: This assessment was previously closed before completion and needs to be reset.
Error: Oops, there's an error.
Error: There has been an error processing your request.
If you have any questions, please get in touch with your local Technical Support team by using the Contact Form widget on the right side of this page.
Error 404
The error #404 may be presented if the link you are using is broken. We would advise to copy the entire link and paste this directly into the address bar.
If this error occurs, please contact us as soon as possible by using the Contact Form widget on the right side of this page.
Error 403
Error 403 indicates that your access to the URL is forbidden. For SHL systems, this error often appears on integrated sites during system maintenance. Please try accessing your assessment after the maintenance window. Please click What should I do when the test system is not available due to maintenance activities? for more information on planned releases. If you believe the error is not caused by system maintenance, please contact your recruiter.
If you require further assistance, please get in touch with us by clicking on the Contact Form widget on the right side of this page.
The error #404 may be presented if the link you are using is broken. We would advise to copy the entire link and paste this directly into the address bar.
If this error occurs, please contact us as soon as possible by using the Contact Form widget on the right side of this page.
Error 403
Error 403 indicates that your access to the URL is forbidden. For SHL systems, this error often appears on integrated sites during system maintenance. Please try accessing your assessment after the maintenance window. Please click What should I do when the test system is not available due to maintenance activities? for more information on planned releases. If you believe the error is not caused by system maintenance, please contact your recruiter.
If you require further assistance, please get in touch with us by clicking on the Contact Form widget on the right side of this page.
Error 502 (Bad gateway)
This error normally appears when the server is down and is timing out. If this error occurs, please contact us as soon as possible by using the Contact Form widget on the right side of this page.
Error: This site is currently unavailable while we perform scheduled release activities.
Please click What should I do when the test system is not available due to maintenance activities? for more information on planned releases.
Error: This assessment was previously closed before completion and needs to be reset.
This error indicates you have (been) previously logged out of the system while completing your test. Please contact your recruiter or Technical Support team to get your assessment reset.
You can get in touch with your local Technical Support team by using the Contact Form widget on the right side of this page.
Error: Oops, there's an error.
If this error occurs, please clear your browsing history and try again. If the problem persists, please contact us as soon as possible by using the Contact Form widget on the right side of this page.
Error: There has been an error processing your request.
If this error occurs, please clear your browsing history and try again. If the problem persists, please contact us as soon as possible by using the Contact Form widget on the right side of this page.
This error normally appears when the server is down and is timing out. If this error occurs, please contact us as soon as possible by using the Contact Form widget on the right side of this page.
Error: This site is currently unavailable while we perform scheduled release activities.
Please click What should I do when the test system is not available due to maintenance activities? for more information on planned releases.
Error: This assessment was previously closed before completion and needs to be reset.
This error indicates you have (been) previously logged out of the system while completing your test. Please contact your recruiter or Technical Support team to get your assessment reset.
You can get in touch with your local Technical Support team by using the Contact Form widget on the right side of this page.
Error: Oops, there's an error.
If this error occurs, please clear your browsing history and try again. If the problem persists, please contact us as soon as possible by using the Contact Form widget on the right side of this page.
Error: There has been an error processing your request.
If this error occurs, please clear your browsing history and try again. If the problem persists, please contact us as soon as possible by using the Contact Form widget on the right side of this page.
