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Client Support

How can I order additional products or reports on SHL Online?

Please note that SHL support teams cannot order additional products or reports through the SHL Online system on your behalf.

Log in and click on My SHL, which is located under the SHL logo, and select My Projects from the drop-down menu.

Click on the project name to display a list of all the candidates on that order. If you want to add additional products or reports for every candidate on the order, click on Add Products, which is located under Project Actions. If you want to add products or reports for specific candidates, select the candidates by ticking or checking the box to the left of the candidate’s name. Click on Add Products for Selected Candidates, which is located just above the list of candidates.

Search for the product or report you wish to add to your order and click on Add to Basket. Once you have made your selection, click on Go to Basket and then Continue to proceed to the checkout.

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