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Client Support

How can I resend the invitation email to a candidate on SHL Online?

You can resend invitation emails using your SHL Online account. Once logged in, select My SHL located just beneath the SHL logo. A drop-down menu will appear where you need to click on My Projects.



By clicking on the project name, all candidates who have been invited under the same order will be listed.

Tick the box to the left of the name of each candidate you wish to resend the email to and choose Send/Resend Invites. When prompted, click Continue to complete the email resend. To resend a single candidate invitation, you can use the drop-down menu on the right of the screen in the same row as the candidate's name.



To update a candidate’s email address, select View Candidate from the Action drop-down menu and update the email address before re-sending the invitation.

Please note that you cannot change the email address once the candidate has accessed the system.


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